All contracts for work between Nebulous Video Production and its clients are governed by UK Law under the applicable and existing legislation at the time of contract formation. These Terms & Conditions apply to any work agreement, whether verbal or written, entered into with Nebulous Media Production.

Please note that these terms serve to compliment, but not override, any specific terms agreed upon during the purchase of our services, provided they are presented in written form and signed by a director of this company.

Video Production Services

Price and Payment Structure

The prices quoted by Nebulous Video Production are based on the specific services and deliverables outlined in the proposal provided to the Client. All quotations are valid for a period of 28 days from the date of issuance.
Payment shall be made according to the following schedule:
Deposit: Upon acceptance of the proposal, the Client agrees to remit a non-refundable deposit of 25% of the total project cost to initiate the project.
Progress Payments: 1 progress payment will be made throughout the project at the following milestone:
Milestone 1: 30 days or more before the event - 50% of the total project cost
Final Payment: The remaining balance, after deducting the deposit and progress payment, shall be due 7 days after the event of the project.
Payment is to be made in Great British Pounds unless otherwise agreed at the outset in writing.

Payment Methods

Payment must be made by BACS, Direct Debit, or agreed online systems. If the project cannot be completed due to issues arising from Nebulous Video Production, the client will be eligible for a refund of the initial payment, minus the value of any work already completed.

Late Payments

In the event of late payment, a late fee of 5% of the outstanding balance will be charged for each 28 days until the payment is received in full in addition to the Late Payment of Commercial Debts Act 1998's rates. 

Services

All services to be provided by Nebulous Video Production will be clearly agreed upon and outlined in the initial contract or proposal. Any additional services or deliverables requested by the Client, which were not initially agreed upon in the contract, will be subject to change requests and may incur extra charges at Nebulous Video Production's prevailing rates. If the Client requests any modifications, additions, or changes to the originally agreed-upon services, Nebulous Video Production will provide a detailed change request outlining the scope and cost of the requested changes. The Client must approve the change request before any additional work commences. In cases where the Client requests services at short notice, before rates for the specific work have been agreed upon, the Client agrees to pay the charges based on Nebulous Video Production's prevailing rates for that particular work.

Liability

Nebulous Video Production shall only be liable for the work performed by authorized personnel of our company and for services explicitly outlined and agreed within the written agreement. Nebulous Video Production assumes no responsibility for the actions of any individuals not employed or authorized by our company. Any issues, damages, or problems arising from the involvement of non-authorized persons in any capacity are not the responsibility of Nebulous Video Production, and we shall not be held liable for such occurrences.

Unfinished Projects

The client shall not have the right to publish, display, or distribute any unfinished project or deliverables without the explicit consent of Nebulous Video Production. Unfinished projects remain the sole property of Nebulous Video Production until completed and delivered to the client.

Termination and Third-Party Involvement

In the event of project termination and the client's engagement of another company to publish the website or handle the project, Nebulous Video Production's work, code, and images shall not be transferred to any third party without our prior explicit written consent. The transfer of work to a third party must be approved and signed by an authorized officer of Nebulous Video Production.

Violations

A violation of terms and conditions refers to failure to adhere to the agreed-upon rules and obligations stated in a contract or agreement. If payment is not completed within 7 days of the agreed date this will be classified as a violation of the terms and conditions and Nebulous Video Production retains the authority to halt work or terminate the agreement requiring full payment of the entire contract amount in addition to any interest accumulated over the time period. If any client acts in any way that Nebulous Video Production may deem harmful or damging to the reputation or future work, Nebulous Video Production reserve the right to terminate the agreement immediately without refund or completion of any outstanding work. Nebulous Video Production shall not assume liability for any breaches arising from software, hardware, or electrical failures, as well as natural events like fire or any other circumstances beyond our reasonable control.

Drone Shooting

Nebulous Video Production hold the right to be able to cancel any drone work at any time due to bad weather conditions that the drone operator(s) deems not safe to fly in or in any locations in which we are not given permission to fly in. We are not permitted to fly near airfields or restricted airspace without prior written permission for the C.A.A. Nebulous Video Production is not responsible for any delays in work completion due to C.A.A delays to the filming process. Refund or rescheduling of dates will both be accepted by Nebulous Video Production only in these conditions and if Nebulous Video Production are the ones that cancel. 

Travel Fees

All travel expenses are based on. the distance between the event location(s) and our starting address, BB3. 

Locations within 30 miles are included in the total service fee. Any locations outside of a 30-mile radius are subject to travel fees of 50p per mile.